Privacy Policy

Last updated: February 2026 · Agentico

Agentico ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and platform.

1. Who We Are

Agentico is operated by Info@agentico.se. Our primary contact for privacy matters is info@agentico.cc.

2. What Data We Collect

• Account data: Name, email address, company name, and billing information when you sign up.
• Usage data: How you interact with the platform — pages visited, features used, agent deployments, and activity logs.
• Payment data: Processed by our payment provider (Stripe). We do not store full card details.
• Communications: Emails and support messages you send us.
• Technical data: IP address, browser type, device information, and cookies.

3. How We Use Your Data

• To provide and improve the Agentico platform and services.
• To process payments and manage your subscription.
• To send you product updates, onboarding emails, and support communications.
• To verify eligibility for the €2,000 MRR guarantee if you submit a claim.
• To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract performance — to deliver the services you subscribed to.
• Legitimate interests — to improve the platform and communicate relevant updates.
• Legal obligation — where required by law.
• Consent — for marketing communications (you may withdraw at any time).

5. Data Sharing

We do not sell your personal data. We share data only with:

• Stripe — for payment processing.
• Cloudflare — for hosting and security.
• Email providers — for transactional and onboarding emails.
• Legal authorities — if required by law.

6. Data Retention

We retain your account data for as long as your membership is active, plus 12 months after cancellation for legal and accounting purposes. You may request earlier deletion (see below).

7. Cookies

We use essential cookies to operate the platform and analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings. We do not use third-party advertising cookies.

8. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to processing.
• Data portability — receive your data in a structured format.
• Withdraw consent at any time for consent-based processing.

To exercise any of these rights, email info@agentico.cc. We will respond within 30 days.

9. Security

We use industry-standard security measures including encrypted connections (HTTPS), access controls, and regular security reviews to protect your data.

10. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email with at least 14 days' notice.

11. Contact & Complaints

For privacy concerns, contact us at info@agentico.cc. You also have the right to lodge a complaint with your national data protection authority (in Sweden: Integritetsskyddsmyndigheten, imy.se).